Terms and Conditions

Terms & Conditions of Use

Welcome to Juma'art, your destination for timeless elegance in Baju Raya fashion. Before proceeding further, please read these Terms and Conditions carefully, as they govern your use of our website www.shopjumaart.com (the “Site”). By using the Site or placing an order, you agree to these Terms and Conditions, forming a binding agreement between you and Juma'art.

By accessing or purchasing through this Site, you also agree to any applicable guidelines and policies associated with our services.

1. Use of Site & Access

Juma'art grants you a limited, non-exclusive license to access and use this Site for personal, non-commercial purposes. This means:

You may not download, modify, copy, reproduce, or distribute any content from the Site without prior written consent from Juma'art.
The Site may not be used for resale, commercial purposes, or automated data collection (including data mining, scraping, or similar techniques).
You may not frame or use framing techniques to enclose any trademark, logo, or proprietary information of Juma'art without explicit written consent.
Any unauthorized use terminates the license granted by Juma'art.

You are allowed to create a hyperlink to the homepage of our Site, provided that it does not misrepresent Juma'art, its products, or services in a false, misleading, or derogatory manner.

2. Your Account & Personal Information

When creating an account or placing an order with Juma'art, you agree to:

Provide accurate, complete, and up-to-date personal details.
Maintain the confidentiality of your login credentials and accept responsibility for all activities under your account.

If you are under 18, you must use this Site under parental or guardian supervision. Juma'art reserves the right to refuse service, remove content, or cancel orders at its discretion.

3. Terms of Purchase

By placing an order, you confirm that:

You are over 18 years old.
All order details provided are accurate and complete.
You are the authorized user of the payment method used.

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order. If accepted, you will receive an order confirmation email. However, a contract between us is only formed when we confirm dispatch of your order.

4. Pricing & Availability

We strive to provide accurate product descriptions, pricing, and availability, but errors may occur.
If an error in pricing is identified after you place an order, we will contact you to confirm whether you wish to proceed at the corrected price or cancel the order.
If we cannot reach you, the order will be automatically canceled, and a full refund will be issued.

All prices are inclusive of applicable taxes. Delivery costs will be calculated separately and displayed at checkout.

5. Payment & Security

Payments are processed securely via our payment partners.
Upon placing an order, we conduct a pre-authorization check to ensure sufficient funds. Orders will not be dispatched until payment is successfully processed.

6. Discount Codes

Juma'art may issue discount codes, subject to the following terms:

Account-specific discount codes apply only to purchases made through the associated account.
Promotional discount codes may be offered for limited-time use. Specific terms for each promotion will be stated at the time of issue.

7. Shipping & Risk of Loss

Orders are shipped via trusted courier partners. Delivery times vary based on location and shipping method.
Risk of loss and ownership of items pass to you upon our delivery to the shipping carrier.

8. Order Cancellation & Returns

Once an order is placed, modifications or cancellations may not be possible if processing has begun.
If you receive a defective or incorrect item, contact our customer support team within 7 days of receipt for assistance at vishankamdar@gmail.com.

Return & Exchange Policy:

Items must be returned in original condition, with tags attached.
Certain items (e.g., sale items, accessories, undergarments) may not be eligible for return.
Refunds, if applicable, will be processed within 7-14 business days after inspection of the returned items.

More details on our return policy can be found [insert return policy link].

9. Termination of Use

Juma'art reserves the right to terminate your account or access to the Site at any time for reasons including but not limited to:

Breach of these Terms & Conditions.
Unauthorized use of the Site.
Any actions that may harm Juma'art or its customers.

We may discontinue or modify services provided through the Site without prior notice.

10. Intellectual Property Rights

All content on this Site, including images, designs, text, logos, and trademarks, are the property of Juma'art and protected by copyright and trademark laws.

You may not copy, modify, or use any content without express written permission. Unauthorized use may result in legal action.

11. Disclaimer & Limitation of Liability

The Site and its content are provided on an “as is” and “as available” basis.
Juma'art does not guarantee that the Site will be error-free, uninterrupted, or secure.
We will not be liable for any indirect, incidental, punitive, or consequential damages arising from:
- Use or inability to use the Site.
- Errors in product descriptions or pricing.
- Unauthorized access to your personal data.
- Delays, losses, or disruptions caused by external factors such as internet failures, government actions, or force majeure events.

12. Applicable Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Malaysia. By using this Site, you agree to submit to the exclusive jurisdiction of Malaysian courts for any disputes arising from its use.

13. Updates & Modifications

We may update these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised terms.

For further inquiries, please contact vishankamdar@gmail.com.